Cancellation

A cancellation must always be made in writing by sending an email to mail@stammershalle-badehotel.dk. A verbal cancellation is not final.

If we do not receive your deposit, your booking is still active and you must cancel it in writing before it is deleted from our booking system.

You are free to cancel your booking up to 7 days before the day of arrival at 12pm. If we recieve your cancellation before the deadline, we will refund the amount you have prepaid minus our administration fee of DKK 250,00.

If you cancel later than 5 days before the day of arrival at 12pm, you must pay the price for the first night.

If you cancel later than 2 days before the day of arrival at 12pm you must pay the full stay.

If you fail to arrive for your stay at Stammershalle Badehotel you must pay the full stay.

If a situation arises during your visit with us that means that you have to leave earliere than planned, you must pay for the full stay.

change your booking:
If you want to cancel one of the booked nights or cancel one of the rooms you have booked, please note that the above deadlines for cancellation also apply.

GROUP CANCELLATION CONDITIONS
For groups of 7 people or more

Cancellation up to 4 weeks before the event is free of charge.

Cancellations made between 3 and 4 weeks before the event will be charged 25%.

Cancellations made between 2 and 3 weeks before the event will be charged 50%.

Cancellations made between 1 and 2 weeks before the event will be charged 75%.

Cancellations made less than 1 week before arrival will be charged 100% of the event.

Significant changes in the number of participants will also be charged – unless otherwise agreed.